Delivery | Farm To Hanger
We now have Australia Post Eparcel Shipping delivering faster, completely integrated and traceable orders for your peace of mind!
CURRENT PRE-ORDERS FOR 18,20 & 22 KNICKERS WILL SHIP ON 15TH MARCH 2019. You will receive an email for the order and then an email once it ships.
FREE SHIPPING
We have offered Free Shipping within Australia and New Zealand and are now offering Free International Shipping!
What does that mean?
If you live outside of Australia or you would like to send something Australian Made overseas, you can now send it for free!
What's the catch, shipping overseas is expensive!?
There is no 'catch', we have partnered with Australia Post Eparcel service to get very competitive overseas rates and as such, are shipping for free using the standard Australia Post service. Please note we are currently only offering Free International Standard Shipping service.
Can I get Express Shipping?
We're keeping things simple and only Express Shipping within Australia. We will be adding International Express options later in 2019.
How long will my delivery take?
Keeping a low carbon footprint is important to us so we send in bulk to keep it to a minimum. This means that your parcel may not leave the day it is filled but it will still have tracking and arrive within the allocated time frame on your order.
Australian and New Zealand Parcels
Australian and New Zealand orders within 5-7 business days, with Australia Post tracking.
China, Hong Kong, Japan, Malaysia and Singapore Orders
Free Shipping is now available to China, Hong Kong, Japan, Malaysia and Singapore orders within 5-14 business days, with Australia Post tracking.
North American Orders
North American orders will leave as Australia Post Economy Air parcels and take between 5-14 business days with Australia Post tracking depending on the region and local delivery schedules.
United Kingdom Parcels
United Kingdom parcels will leave as Australia Post Economy Air parcels and take between 5-21 business days with Australia Post tracking, depending on the region and local delivery schedules. If for any reason an import duty is payable, this will be paid by the purchaser.
Express Shipping**At peak times and Australian public holidays Express shipping may not be available.* Australian Express Shipping is available during check out, just select it from the shipping menu. All express orders leave our Victorian factory between the hours of 10am and 4pm on business days and all weekend orders leave Monday morning with tracking provided. If you don't need your order in a hurry and for a lower carbon footprint, consider the Fuss Free delivery option.
Order tracking
When your order is shipped, you will receive an email containing a consignment number/track ID. Simply click the link in the email to go to the tracking information for the delivery of your parcel. Our LPO is Daylesford, Victoria, Australia and while tracking may not be updated at every stop, we have found the Australia Post service very reliable.
Changing shipping address
To change your shipping address, please contact our Customer Service team as soon as possible on 1800 255 696 within Australia or send an email to hello@farmtohanger.com with the heading 'Change of shipping address' and order number.
International shipping
Yes we ship internationally to NZ, UK, USA and Asia. International parcels will arrive within 7-21 business days. If your country is not available for shipping, please contact contact customer service via email at hello@farmtohanger.com to arrange delivery.
Currency
All orders are in Australian Dollar currency (AUD$) unless otherwise stated.
Farm to Hanger
1800 255 696
hello@farmtohanger.com
Proudly 100% Australian Owned and 100% Australian Made