How long will my delivery take?
All orders taken between 5th December and 9th January 2023 will start shipping when we return from 16th January 2023!
Seasons Greetings and Happy New Year!
Free Delivery for all orders over $149 with Australia Post eparcel tracking.
As our garments are made to order, we minimise dead stock issues and conserve our raw materials. Once an order is received we make the garment for you and send it out with Australia post.
Our current turnaround time is approximately three to four weeks for sewing from ordering and then we will email Australia Post tracking details. If you need your order sooner, we have express shipping available too.
Current shipping times (not applicable during COVID-19 restrictions)
Once your garment has been sewn and packaged it takes approximately 5-7 business days for most destinations.
Australia 5-7 days
New Zealand 5-7 days
Asia 5-14 days
North America 7-14 days
Europe 7-21 days
Please note if an international import duty is payable, this will be paid by the purchaser.
Order tracking
When your order is shipped, you will receive an email containing a consignment number/track ID. Simply click the link in the email to go to the tracking information for the delivery of your parcel. Our LPO is Daylesford and while tracking may not be updated at every stop, we have found the Australia Post to be a very reliable service.
Express Shipping*
*At peak times Express shipping may not be available.* For orders to arrive before December 25 until January 15th, express service may not be available.
Express Shipping is available during check out, just select it from the shipping menu, if it is not shown, it may not be available at the time.
All express orders leave from our Victorian factory between the hours of 10am and 4pm on business days and all weekend orders leave Monday morning with tracking provided.
VIP Priority Shipping
Priority Shipping is available, please call customer service to arrange service 1800 255 696.
Currency
All orders are in Australian Dollar currency (AUD$) unless otherwise stated.
Changing shipping address
To change your shipping address, please contact our Customer Service team as soon as possible on 1800 255 696 within Australia or send an email to hello@farmtohanger.com with the heading 'Change of shipping address' and order number.
Farm to Hanger
1800 255 696
hello@farmtohanger.com
Proudly 100% Australian Owned and 100% Australian Made