How long will my delivery take?
Free Delivery for orders over $79.00 with Australia Post eparcel tracking.
Our garments are made as ordered to minimise dead stock issues and conserve our raw materials. Once an order is received we make the garment for you and send it out with Australia post. Our normal turnaround time is approximately one week from ordering until shipping.
Keeping a low carbon footprint is important to us so we send in bulk. This means that your parcel may not leave the day it is filled but it will still have tracking and arrive within the allocated time frame. If you need your order sooner, we have express shipping available too.
Normal shipping times (not applicable during COVID-19 restrictions)
Australia 5-7 days
New Zealand 5-7 days
Asia 5-14 days
North America 7-14 days
Europe 7-21 days
Number of days is business days and if for any reason an import duty is payable, this will be paid by the purchaser.
Order tracking
When your order is shipped, you will receive an email containing a consignment number/track ID. Simply click the link in the email to go to the tracking information for the delivery of your parcel. Our LPO is Daylesford and while tracking may not be updated at every stop, we have found the Australia Post to be a very reliable service.
Express Shipping*
*At peak times Express shipping may not be available.* For orders to arrive before December 25 until January 15th, express service may not be available.
Express Shipping is available during check out, just select it from the shipping menu, if it is not shown, it may not be available at the time.
All express orders leave from our Victorian factory between the hours of 10am and 4pm on business days and all weekend orders leave Monday morning with tracking provided.
VIP Priority Shipping
Priority Shipping is available, please call customer service to arrange service 1800 255 696.
Currency
All orders are in Australian Dollar currency (AUD$) unless otherwise stated.
Changing shipping address
To change your shipping address, please contact our Customer Service team as soon as possible on 1800 255 696 within Australia or send an email to hello@farmtohanger.com with the heading 'Change of shipping address' and order number.
Farm to Hanger
1800 255 696
hello@farmtohanger.com
Proudly 100% Australian Owned and 100% Australian Made
